The government’s long-awaited Social Housing White Paper has outlined a host of changes to the regulatory regime within which social housing providers operate, revolving around a new consumer regulatory function to be delivered by the Regulator of Social Housing (RSH). The document, titled The Charter for Social Housing Residents, sets out that a new consumer regulatory regime should “hold landlords to account” and “build the links between economic and consumer regulation – giving the regulator a full rather than partial view of the landlord”. Establishing the new consumer regulatory function within the existing regulator is therefore seen as the “best approach” to delivering the changes required by tenants while avoiding confusion and complexity. Read more on the Social Housing website.
NSW should compensate elderly woman whose public housing was inundated with
sewage, ombudsman finds
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Ombudsman finds Homes NSW acted unreasonably and recommended additional
payment for distress and suffering
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