The Housing Ombudsman has recruited 600 individuals to serve on its new resident panel following significant interest from participants. The ombudsman said it had initially intended to have 100 members but the level of interest was so high that the panel has been expanded to 600 people. Members will advise the complaints arbitration service on how it works. There will be two full meetings each year which will focus on key areas of work, such as the ombudsman’s corporate plan and business plan. The panel membership represents all nine regions of England, spans ages from 16 to over 65 and has a strong social housing demographic split, the ombudsman said. Read more on the Housing Ombudsman website.
https://www.housing-ombudsman.org.uk/2021/04/08/new-resident-panel-appointed/
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