In February 2021, a new mediation pilot was introduced as part of the current court process for housing possession cases. The mediation pilot is free to use for landlords and tenants involved in a housing possession court case and helps resolve cases without the need for a face to face court hearing. You work with a trained, neutral mediator, independent from HM Courts and Tribunals Service, who will help you identify issues and work to resolve them. All parties must agree on the outcome and feel they have reached an acceptable resolution. Read more on the GovUK website.
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