RSH Announces Tenant Satisfaction Measures Sounding Board

The Government’s Social Housing White Paper asks the RSH to deliver a new consumer regulation function to help reset the relationship between landlords and tenants. One of the changes will be to implement a set of tenant satisfaction measures that will help tenants and the RSH hold providers to account and inform regulation. To allow enough time for implementation, the RSH is to consult on a proposed set of tenant satisfaction measures in winter 2021-22, ahead of discussions and consultations on the standards and operating model. To help with this, a sounding board has been crated with representatives from across the sector. Members of the tenant satisfaction measures sounding board include representatives from the organisations including;

·         ARCH

·         Chartered Institute of Housing

·         Councils with ALMOs

·         National Federation of ALMOs

·         National Housing Federation

·         TAROE

·         Tpas

Read more on the Gov UK website.

https://www.gov.uk/government/news/rsh-announces-tenant-satisfaction-measures-sounding-board