Complaints and enquiries to the Housing Ombudsman
increased 21% in the first three months of 2020/21, having already risen
sharply last year. The complaints arbitration service revealed that it received
7,276 enquiries and complaints over the period, up from 6,010 in the previous
three months. The number is also 230% higher than for between April and June
2020 – although that quarter saw a 41% drop compared with the previous year
amid the first coronavirus lockdown. Read more on Inside Housing.
‘Those two weeks felt how the world should be’: the young single mums who
took on the housing crisis – and won
-
When a group of teenage mothers were evicted from their homeless hostel,
Focus E15, they took over a tower block of empty council flats in protest.
Ten y...
1 day ago
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