Formal investigations by the Housing Ombudsman have risen by 65% compared with last year, while enquiries and complaints to the service have surged by 139 per cent in the last year, the body has revealed. The figures were published as the ombudsman launched a consultation on its three-year corporate plan from 2022 to 2025, in which it sets out how it will tackle an “unprecedented increase” in casework and to “reinforce the importance” of complaint-handling in the social housing sector. Read more on Inside Housing.
Vienna has been declared a renters’ utopia – and it’s easy to see why |
Justin Kadi
-
Social housing makes up almost half of the city’s 1m homes. The system
isn’t perfect, but it gets a lot of things right
When it comes to best-practice ex...
46 minutes ago
No comments:
Post a Comment