Universal Credit Local Support Services Framework

Ministers have announced the publication of the Universal Credit Local Support Services Framework.  The framework will be put in place for the introduction of Universal Credit in 2013, to help claimants who may require extra support to access Universal Credit. The framework explains:

    *who may need help

    *what services they may need

    *how these services will be provided through locally developed partnerships.

The framework applies to phase 2 of the Universal Credit programme from October 2013 to 2014. It will be refined and updated over the coming months to create a refreshed version for 2014/15.  Feedback from local authorities and other delivery partners, learning from the 12 local authority led pilots, the 6 demonstration projects and experience of the pathfinder operating in the North West will all inform the refresh.  Download a copy of the framework from the DWP website.