A London ALMO has become the first social housing provider
in London to be
rated as 'Excellent'. The Local Government Association (LGA) has accredited
Tower Hamlets Homes (THH) at the Excellent level of the Social Housing Equality
Framework (SHEF). Five peer reviewers from the LGA assessed THH over a
three-day onsite visit this month. They looked at how well the ALMO performs in
five key areas of the framework:
• Knowing your communities
• Leadership, partnership and organisational commitment
• Community engagement and satisfaction
• Responsive services and customer care
• A skilled and committed workforce
Read more on the THH website.
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