Friday, 26 July 2013

Social Landlord First In London to Be Rated 'Excellent'

A London ALMO has become the first social housing provider in London to be rated as 'Excellent'. The Local Government Association (LGA) has accredited Tower Hamlets Homes (THH) at the Excellent level of the Social Housing Equality Framework (SHEF). Five peer reviewers from the LGA assessed THH over a three-day onsite visit this month. They looked at how well the ALMO performs in five key areas of the framework:
• Knowing your communities
• Leadership, partnership and organisational commitment
• Community engagement and satisfaction
• Responsive services and customer care
• A skilled and committed workforce

Read more on the THH website.

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