During the autumn 2013 the NFA undertook the most
comprehensive survey of all ALMOs to date. The survey captured numbers and
nature of stock managed by the sector, as well as looking in depth at current
and planned activity, including areas such as; new build development and
finance, service diversification and governance arrangements. Every ALMO
completed the questionnaire enabling the NFA to create an extensive up-to-date
bank of information, which can be used to support learning and good practice
sharing within the sector to continue to drive excellence in service provision.
The research also provides a comprehensive baseline from which emerging trends
can be identified and reported, and helps the NFA shape its support and
services to ALMOs over the coming months. Download a copy of the report from
the NFA website.
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Ombudsman finds Homes NSW acted unreasonably and recommended additional
payment for distress and suffering
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