MPs Call For House-Builders’ Ombudsman

A cross-party group of MPs and peers is recommending the creation of a New Homes Ombudsman to help provide redress for disgruntled home buyers. A report from the All-Party Parliamentary Group for Excellence in the Built Environment calls on the government to make it compulsory for all house-builders to belong to an independent ombudsman scheme. The report, Better redress for homebuyers, says that a New Homes Ombudsman should be independent and free to consumers, providing a quick resolution to disputes.  The report also recommends that government, warranty providers, builders and consumer group’s work together to draw up a code of practice that would be used by the New Homes Ombudsman to adjudicate on disputes. Read more on the Construction Index website.

https://www.theconstructionindex.co.uk/news/view/mps-call-for-house-builders-ombudsman